BPI's support and services

BPI offers reliable services of high quality

How is your trust in doing business together?

  • Do you want good support from your supplier or partner?
  • Services that do not cover your requirements or expectations, become annoying and time consuming.
  • A lack of support distracts from your business operations possibly causing even more serious trouble.
  • Object Monitor comes with a complete set of helpful and sustainable services.
  • Object Monitor support has matured by the technological development, installation and operation at Amsterdam Schiphol Airport.
  • BPI Services is a reliable Dutch company for over 20 years.
Quality service and support are key

Partnership

At BPI we do not believe in short-term solutions but in a solid long-term partnership with you as our client in focus.

System integration

The Object Monitor sytem will be integrated in your infrastructure by a joint operation to make it work.

Maintenance

Measures are continously taken to keep your Object Monitor system working as intended.

User requirements

Starting point is what your (unique) business challenge demands for Object Monitor becoming a practical solution for you.

Equipment installation

The equipment will be assembled and installed by qualified personnel of BPI or of your company or of both together depending on your situation.

Support

You will receive dedicated quality service and support by BPI that are key to your success with Object Monitor.

Product delivery

BPI will take care that all parts and goods of Object Monitor will be delivered in time at your site.

Process implementation

Multiple implementation tools may be used in order to get Object Monitor up and running in your organisation.

Quality

BPI is ISO/IEC 27001 certified for information security management and ISO 9001 certified for quality management and continuous improvement of the organization.

  • Partnership

    At BPI we do not believe in short-term solutions but in a solid long-term partnership with you as our client in focus.

  • System integration

    The Object Monitor sytem will be integrated in your infrastructure by a joint operation to make it work.

  • Maintenance

    Measures are continously taken to keep your Object Monitor system working as intended.

  • User requirements

    Starting point is what your (unique) business challenge demands for Object Monitor becoming a practical solution for you.

  • Equipment installation

    The equipment will be assembled and installed by qualified personnel of BPI or of your company or of both together depending on your situation.

  • Support

    You will receive dedicated quality service and support by BPI that are key to your success with Object Monitor.

  • Product delivery

    BPI will take care that all parts and goods of Object Monitor will be delivered in time at your site.

  • Process implementation

    Multiple implementation tools may be used in order to get Object Monitor up and running in your organisation.

  • Quality

    BPI is ISO/IEC 27001 certified for information security management and ISO 9001 certified for quality management and continuous improvement of the organization.
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Business profile
Object Scan
Support according to BPI

Proven partner

more than 20 years
Many organizations have done business with BPI. Most of them to mutual satisfaction.

Customer focus

technology follows
What a client requires, is BPI's starting point for a technological solution. Not the other way around.

Experienced

Specialised people
BPI's personnel consists of engineers who know how to develop reliable technological products.

Cooperative

working together
There is a strong believe at BPI in making products work together and in long-term partnership.

Helpful and sustainable services accompany Object Monitor

Partnership

customer focus expressed
Your baggage handling system and situation are unique. You wil benefit more from a dedicated and sustainable Object Monitor system. Consequently, at BPI we do not believe in short-term solutions but in a solid long-term partnership with you as our client We love to help.

User requirements

the point to start
Together we search for guiding answers to questions like:
  • What is your (business) challenge?
  • How could Object Monitor improve your business?
  • Which processes could benefit from
    Object Monitor?
  • What is required to offer a practical solution?

Product delivery

Collecting all parts
According to the agreement made BPI will take care of:
  • the list of Object Monitor components required,
  • order picking,
  • transport of the goods,
  • delivery at your location

Equipment installation

Putting parts together
The equipment required will be installed by qualified personnel of BPI or client's company or both together depending on the actual situation:
  • assemble equipment,
  • place equipment,
  • connect equipment,
  • test each apparatus.

System Integration

building blocks in place
The Object Monitor sytem will be integrated in the infrastructure by a joint operation:
  • make data connection(s),
  • configure network components,
  • network test(s).

Process implementation

from start to finish
Multiple tools are available in order to get Object Monitor up and running in your organisation:
  • documentation,
  • testing procedures,
  • learning on the job,
  • train the trainer.

Support

key to success
Service and support is key. That is why BPI offers for Object Monitor:
  • a service desk reachable by phone or e-mail,
  • a service manager providing first line support,
  • in-house software developers,
  • home service mechanics.

Maintenance

operational continuity
Measures are taken to keep the Object Monitor system working as intended:
  • preventative maintenance
  • error fixing
  • problem solving
  • quality control

Quality

ISO 27001 and ISO 9001 certified
ISO / IEC 27001 is part of the ISO / IEC 27000 series, the internationally acclaimed standard for Information Security Management System (ISMS). This information security management system ensures that confidential data managed by BPI actually remain confidential.
ISO 9001 is the international standard for quality management and continuous improvement of the organization. The certification applies to all processes of BPI, such as HR, operations, sales, and customer service.

Receive whitepaper on Object Monitor at Amsterdam Schiphol Airport

Testimonial

Ruud Huijts at DJI

Ruud Huijts

"The people of BPI played a major role in the development of the first biometric identification system. Maintenance of the enrolment equipment was carried out by BPI for many years. I was very glad with the assistance of the guys from BPI.
In fact, I now realise we work together in identification now for more than a decade!"

former project manager Biometrics
Custodial Institutions Agency (Dienst Justitiële Inrichtingen)

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More than support to believe in Object Monitor

At BPI we deeply believe that our proposition Object Monitor may help airports to improve their (business) processes in automated baggage handling.
Object Monitor is an example of what a small company can do to help the 'big guys'.

Your challenge

  • The highly automated baggage handling system at the airport should operate without any interruption.
  • Checking which objects are being transported by the conveyer belt, is a heavy burden of safety and security.
  • An early warning system offers higher efficiency and safety in a more secure environment.
  • BPI developed Object Monitor for baggage handling at Amsterdam Schiphol Airport.
Have a look on challenge

Our proposition

  • At the airport any kind of accident at the conveyer belt is a safety threat and lowers the efficiency of the baggage handling system.
  • A break in the baggage handling system puts too heavy an extra load on the airport staff.
  • Object Monitor offers surveillance of a baggage handling system in connection to the airports security system.
  • BPI will suply a dedicated solution according to your specific situation and needs.
Have a look on proposition

Our product

  • A smart camera detection system is required to monitor baggage handling on airports in real time.
  • Monitoring suitcases and other objects by their dimensions notifies accidents in the baggage handling system.
  • Object Monitor is an innovation developed by BPI as a smart surveillance system of baggage flow and other logistics.
  • Object Monitor is running at Amsterdam Schiphol Airport to mutual satisfaction.
Have a look on product

Our company

  • Finding a reliable supplier in identification technology is key to your success.
  • An inadequate business partner could cost you a lot of expensive time.
  • BPI Services is the developer of Object Monitor and other Connected Identification products.
  • BPI Services is a solid partner in improving business processes for more than 20 years.
Have look on company

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Get in touch with BPI Services

  • Telephone:

    +31 (0) 182 346 088
    08:30 - 17:30 (UTC+01:00, Amsterdam timezone)

  • E-mail:
    This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Internet:
  • Office:
    BPI Services B.V.
    Reeuwijkse Poort 208
    2811 MZ Reeuwijk
    The Netherlands